2021 NAIFA Quality Award Recipients

NAIFA Quality Awards recognize the best of our membership, the hallmark of outstanding client care for advisors. Originally created in 1945 as the National Quality Award, the award focused on recognizing outstanding performance for life insurance agents. While the award has been updated and modernized, the NQA still adheres to its core foundation, to focus on quality of care and not only on production numbers.

Recipients must be NAIFA members in good standing who adhere to NAIFA’s Code of Ethics. Ike Trotter, CLU, RICP, ChFC, a loyal NAIFA member since 1976, helped overhaul and refresh the NQA program in 2020. He says that the NQA is like the “Good Housekeeping Seal of Approval” for insurance and financial services professionals. Agents and advisors who receive the NQA send a message to their clients and colleagues that they are at the top of their profession.

Awards were given in the following categories: Life Insurance & Annuities, Financial Advising and Investments, Health Insurance and Employee Benefits, and Multiline. This year’s recipients received a digital certificate as well as permission to use the official NQA logo on their email signatures and websites.

The NAIFA Quality Awards align with all three pillars of NAIFA’s 2025 Strategic Plan: increasing brand amplification, enhancing the member experience and supporting membership growth.